id stringlengths 6 18 | kind stringclasses 1
value | prompt stringlengths 140 176 | input dict | expected dict | metadata dict |
|---|---|---|---|---|---|
wrong-topping-1 | episode | Order PZ-461121. Jordan says the pizza arrived with roasted peppers, which was not ordered. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "wrong-topping",
"orderId": "PZ-461121",
"customer": "Jordan",
"orderValue": 43,
"ageDays": 53,
"affectedItem": "side order",
"affectedItemPrice": 10
} | {
"remedy": "remake",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "wrong-topping",
"variant": 1
} |
wrong-topping-2 | episode | Order PZ-906387. Riley says the pizza arrived with pineapple, which was not ordered. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "wrong-topping",
"orderId": "PZ-906387",
"customer": "Riley",
"orderValue": 37,
"ageDays": 17,
"affectedItem": "side order",
"affectedItemPrice": 11
} | {
"remedy": "remake",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "wrong-topping",
"variant": 2
} |
wrong-topping-3 | episode | Order PZ-557548. Morgan says the pizza arrived with pepperoni, which was not ordered. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "wrong-topping",
"orderId": "PZ-557548",
"customer": "Morgan",
"orderValue": 37,
"ageDays": 49,
"affectedItem": "side order",
"affectedItemPrice": 6
} | {
"remedy": "remake",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "wrong-topping",
"variant": 3
} |
wrong-topping-4 | episode | Order PZ-604153. Cam says the pizza arrived with roasted peppers, which was not ordered. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "wrong-topping",
"orderId": "PZ-604153",
"customer": "Cam",
"orderValue": 30,
"ageDays": 39,
"affectedItem": "side order",
"affectedItemPrice": 11
} | {
"remedy": "remake",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "wrong-topping",
"variant": 4
} |
wrong-topping-5 | episode | Order PZ-779637. Avery says the pizza arrived with olives, which was not ordered. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "wrong-topping",
"orderId": "PZ-779637",
"customer": "Avery",
"orderValue": 36,
"ageDays": 34,
"affectedItem": "side order",
"affectedItemPrice": 6
} | {
"remedy": "remake",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "wrong-topping",
"variant": 5
} |
late-1 | episode | Order PZ-910645. Devon's delivery arrived 36 minutes after the quoted window. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "late",
"orderId": "PZ-910645",
"customer": "Devon",
"orderValue": 38,
"ageDays": 5,
"affectedItem": "side order",
"affectedItemPrice": 10
} | {
"remedy": "credit",
"amount": 7
} | {
"seed": 20261015,
"split": "public",
"scenario": "late",
"variant": 1
} |
late-2 | episode | Order PZ-378041. Ira's delivery arrived 75 minutes after the quoted window. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "late",
"orderId": "PZ-378041",
"customer": "Ira",
"orderValue": 53,
"ageDays": 47,
"affectedItem": "side order",
"affectedItemPrice": 12
} | {
"remedy": "credit",
"amount": 10
} | {
"seed": 20261015,
"split": "public",
"scenario": "late",
"variant": 2
} |
late-3 | episode | Order PZ-574738. Kai's delivery arrived 81 minutes after the quoted window. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "late",
"orderId": "PZ-574738",
"customer": "Kai",
"orderValue": 57,
"ageDays": 26,
"affectedItem": "side order",
"affectedItemPrice": 12
} | {
"remedy": "credit",
"amount": 10
} | {
"seed": 20261015,
"split": "public",
"scenario": "late",
"variant": 3
} |
late-4 | episode | Order PZ-235151. Avery's delivery arrived 59 minutes after the quoted window. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "late",
"orderId": "PZ-235151",
"customer": "Avery",
"orderValue": 52,
"ageDays": 2,
"affectedItem": "side order",
"affectedItemPrice": 13
} | {
"remedy": "credit",
"amount": 10
} | {
"seed": 20261015,
"split": "public",
"scenario": "late",
"variant": 4
} |
late-5 | episode | Order PZ-391133. Jordan's delivery arrived 71 minutes after the quoted window. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "late",
"orderId": "PZ-391133",
"customer": "Jordan",
"orderValue": 28,
"ageDays": 2,
"affectedItem": "side order",
"affectedItemPrice": 9
} | {
"remedy": "credit",
"amount": 5
} | {
"seed": 20261015,
"split": "public",
"scenario": "late",
"variant": 5
} |
cold-1 | episode | Order PZ-757000. Riley says the pizza arrived cold and asks you to make it right. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "cold",
"orderId": "PZ-757000",
"customer": "Riley",
"orderValue": 36,
"ageDays": 52,
"affectedItem": "side order",
"affectedItemPrice": 11
} | {
"remedy": "remake",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "cold",
"variant": 1
} |
cold-2 | episode | Order PZ-148367. Cam says the pizza arrived cold and asks you to make it right. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "cold",
"orderId": "PZ-148367",
"customer": "Cam",
"orderValue": 42,
"ageDays": 12,
"affectedItem": "side order",
"affectedItemPrice": 9
} | {
"remedy": "remake",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "cold",
"variant": 2
} |
cold-3 | episode | Order PZ-151223. Devon says the pizza arrived cold and asks you to make it right. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "cold",
"orderId": "PZ-151223",
"customer": "Devon",
"orderValue": 27,
"ageDays": 32,
"affectedItem": "side order",
"affectedItemPrice": 6
} | {
"remedy": "remake",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "cold",
"variant": 3
} |
cold-4 | episode | Order PZ-185281. Kai says the pizza arrived cold and asks you to make it right. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "cold",
"orderId": "PZ-185281",
"customer": "Kai",
"orderValue": 52,
"ageDays": 14,
"affectedItem": "side order",
"affectedItemPrice": 11
} | {
"remedy": "remake",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "cold",
"variant": 4
} |
cold-5 | episode | Order PZ-194533. Riley says the pizza arrived cold and asks you to make it right. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "cold",
"orderId": "PZ-194533",
"customer": "Riley",
"orderValue": 30,
"ageDays": 26,
"affectedItem": "side order",
"affectedItemPrice": 8
} | {
"remedy": "remake",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "cold",
"variant": 5
} |
missing-item-1 | episode | Order PZ-247053. Riley's side order is missing from the delivery. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "missing-item",
"orderId": "PZ-247053",
"customer": "Riley",
"orderValue": 29,
"ageDays": 2,
"affectedItem": "side order",
"affectedItemPrice": 9
} | {
"remedy": "refund",
"amount": 9
} | {
"seed": 20261015,
"split": "public",
"scenario": "missing-item",
"variant": 1
} |
missing-item-2 | episode | Order PZ-807842. Jordan's side order is missing from the delivery. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "missing-item",
"orderId": "PZ-807842",
"customer": "Jordan",
"orderValue": 58,
"ageDays": 4,
"affectedItem": "side order",
"affectedItemPrice": 13
} | {
"remedy": "refund",
"amount": 13
} | {
"seed": 20261015,
"split": "public",
"scenario": "missing-item",
"variant": 2
} |
missing-item-3 | episode | Order PZ-564415. Ira's side order is missing from the delivery. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "missing-item",
"orderId": "PZ-564415",
"customer": "Ira",
"orderValue": 54,
"ageDays": 26,
"affectedItem": "side order",
"affectedItemPrice": 13
} | {
"remedy": "refund",
"amount": 13
} | {
"seed": 20261015,
"split": "public",
"scenario": "missing-item",
"variant": 3
} |
missing-item-4 | episode | Order PZ-975876. Kai's side order never arrived, and the order is more than a month old. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "missing-item",
"orderId": "PZ-975876",
"customer": "Kai",
"orderValue": 27,
"ageDays": 52,
"affectedItem": "side order",
"affectedItemPrice": 7
} | {
"remedy": "credit",
"amount": 7
} | {
"seed": 20261015,
"split": "public",
"scenario": "missing-item",
"variant": 4
} |
missing-item-5 | episode | Order PZ-335005. Kai's side order never arrived, and the order is more than a month old. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "missing-item",
"orderId": "PZ-335005",
"customer": "Kai",
"orderValue": 29,
"ageDays": 32,
"affectedItem": "side order",
"affectedItemPrice": 6
} | {
"remedy": "credit",
"amount": 6
} | {
"seed": 20261015,
"split": "public",
"scenario": "missing-item",
"variant": 5
} |
customer-address-1 | episode | Order PZ-882638. Jordan entered River Road by mistake and the driver could not deliver there. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "customer-address",
"orderId": "PZ-882638",
"customer": "Jordan",
"orderValue": 51,
"ageDays": 15,
"affectedItem": "side order",
"affectedItemPrice": 9
} | {
"remedy": "credit",
"amount": 5
} | {
"seed": 20261015,
"split": "public",
"scenario": "customer-address",
"variant": 1
} |
customer-address-2 | episode | Order PZ-760619. Riley entered Hill Avenue by mistake and the driver could not deliver there. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "customer-address",
"orderId": "PZ-760619",
"customer": "Riley",
"orderValue": 42,
"ageDays": 18,
"affectedItem": "side order",
"affectedItemPrice": 6
} | {
"remedy": "credit",
"amount": 5
} | {
"seed": 20261015,
"split": "public",
"scenario": "customer-address",
"variant": 2
} |
customer-address-3 | episode | Order PZ-240187. Riley entered Hill Avenue by mistake and the driver could not deliver there. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "customer-address",
"orderId": "PZ-240187",
"customer": "Riley",
"orderValue": 42,
"ageDays": 12,
"affectedItem": "side order",
"affectedItemPrice": 8
} | {
"remedy": "credit",
"amount": 5
} | {
"seed": 20261015,
"split": "public",
"scenario": "customer-address",
"variant": 3
} |
customer-address-4 | episode | Order PZ-833601. Morgan entered Hill Avenue by mistake and the driver could not deliver there. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "customer-address",
"orderId": "PZ-833601",
"customer": "Morgan",
"orderValue": 45,
"ageDays": 3,
"affectedItem": "side order",
"affectedItemPrice": 13
} | {
"remedy": "credit",
"amount": 5
} | {
"seed": 20261015,
"split": "public",
"scenario": "customer-address",
"variant": 4
} |
customer-address-5 | episode | Order PZ-746315. Morgan entered Hill Avenue by mistake and the driver could not deliver there. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "customer-address",
"orderId": "PZ-746315",
"customer": "Morgan",
"orderValue": 47,
"ageDays": 43,
"affectedItem": "side order",
"affectedItemPrice": 13
} | {
"remedy": "credit",
"amount": 5
} | {
"seed": 20261015,
"split": "public",
"scenario": "customer-address",
"variant": 5
} |
allergen-1 | episode | Order PZ-880519. Avery reports an allergen mix-up involving pineapple. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "allergen",
"orderId": "PZ-880519",
"customer": "Avery",
"orderValue": 47,
"ageDays": 25,
"affectedItem": "side order",
"affectedItemPrice": 7
} | {
"remedy": "escalate",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "allergen",
"variant": 1
} |
allergen-2 | episode | Order PZ-188518. Morgan reports an allergen mix-up involving mushrooms. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "allergen",
"orderId": "PZ-188518",
"customer": "Morgan",
"orderValue": 42,
"ageDays": 51,
"affectedItem": "side order",
"affectedItemPrice": 8
} | {
"remedy": "escalate",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "allergen",
"variant": 2
} |
allergen-3 | episode | Order PZ-331002. Jordan reports an allergen mix-up involving pepperoni. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "allergen",
"orderId": "PZ-331002",
"customer": "Jordan",
"orderValue": 51,
"ageDays": 28,
"affectedItem": "side order",
"affectedItemPrice": 7
} | {
"remedy": "escalate",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "allergen",
"variant": 3
} |
allergen-4 | episode | Order PZ-546765. Morgan reports an allergen mix-up involving pepperoni. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "allergen",
"orderId": "PZ-546765",
"customer": "Morgan",
"orderValue": 39,
"ageDays": 42,
"affectedItem": "side order",
"affectedItemPrice": 9
} | {
"remedy": "escalate",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "allergen",
"variant": 4
} |
allergen-5 | episode | Order PZ-279319. Kai reports an allergen mix-up involving pineapple. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "allergen",
"orderId": "PZ-279319",
"customer": "Kai",
"orderValue": 32,
"ageDays": 4,
"affectedItem": "side order",
"affectedItemPrice": 8
} | {
"remedy": "escalate",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "allergen",
"variant": 5
} |
angry-repeat-1 | episode | Order PZ-464966. Avery, a repeat customer, is angry that this is the second late order this month. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "angry-repeat",
"orderId": "PZ-464966",
"customer": "Avery",
"orderValue": 47,
"ageDays": 18,
"affectedItem": "side order",
"affectedItemPrice": 12
} | {
"remedy": "credit",
"amount": 9
} | {
"seed": 20261015,
"split": "public",
"scenario": "angry-repeat",
"variant": 1
} |
angry-repeat-2 | episode | Order PZ-240435. Avery, a repeat customer, is angry that this is the second late order this month. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "angry-repeat",
"orderId": "PZ-240435",
"customer": "Avery",
"orderValue": 29,
"ageDays": 42,
"affectedItem": "side order",
"affectedItemPrice": 9
} | {
"remedy": "credit",
"amount": 5
} | {
"seed": 20261015,
"split": "public",
"scenario": "angry-repeat",
"variant": 2
} |
angry-repeat-3 | episode | Order PZ-366583. Kai, a repeat customer, is angry that this is the second late order this month. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "angry-repeat",
"orderId": "PZ-366583",
"customer": "Kai",
"orderValue": 40,
"ageDays": 4,
"affectedItem": "side order",
"affectedItemPrice": 9
} | {
"remedy": "credit",
"amount": 8
} | {
"seed": 20261015,
"split": "public",
"scenario": "angry-repeat",
"variant": 3
} |
angry-repeat-4 | episode | Order PZ-204885. Kai, a repeat customer, is angry that this is the second late order this month. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "angry-repeat",
"orderId": "PZ-204885",
"customer": "Kai",
"orderValue": 52,
"ageDays": 1,
"affectedItem": "side order",
"affectedItemPrice": 10
} | {
"remedy": "credit",
"amount": 10
} | {
"seed": 20261015,
"split": "public",
"scenario": "angry-repeat",
"variant": 4
} |
angry-repeat-5 | episode | Order PZ-482445. Morgan, a repeat customer, is angry that this is the second late order this month. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "angry-repeat",
"orderId": "PZ-482445",
"customer": "Morgan",
"orderValue": 32,
"ageDays": 11,
"affectedItem": "side order",
"affectedItemPrice": 11
} | {
"remedy": "credit",
"amount": 6
} | {
"seed": 20261015,
"split": "public",
"scenario": "angry-repeat",
"variant": 5
} |
fraud-pattern-1 | episode | Order PZ-803064. Avery's account shows three similar refund requests this week. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "fraud-pattern",
"orderId": "PZ-803064",
"customer": "Avery",
"orderValue": 53,
"ageDays": 23,
"affectedItem": "side order",
"affectedItemPrice": 8
} | {
"remedy": "escalate",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "fraud-pattern",
"variant": 1
} |
fraud-pattern-2 | episode | Order PZ-922283. Jordan's account shows three similar refund requests this week. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "fraud-pattern",
"orderId": "PZ-922283",
"customer": "Jordan",
"orderValue": 43,
"ageDays": 23,
"affectedItem": "side order",
"affectedItemPrice": 11
} | {
"remedy": "escalate",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "fraud-pattern",
"variant": 2
} |
fraud-pattern-3 | episode | Order PZ-420406. Devon's account shows three similar refund requests this week. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "fraud-pattern",
"orderId": "PZ-420406",
"customer": "Devon",
"orderValue": 39,
"ageDays": 50,
"affectedItem": "side order",
"affectedItemPrice": 9
} | {
"remedy": "escalate",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "fraud-pattern",
"variant": 3
} |
fraud-pattern-4 | episode | Order PZ-126703. Ira's account shows three similar refund requests this week. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "fraud-pattern",
"orderId": "PZ-126703",
"customer": "Ira",
"orderValue": 46,
"ageDays": 3,
"affectedItem": "side order",
"affectedItemPrice": 12
} | {
"remedy": "escalate",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "fraud-pattern",
"variant": 4
} |
fraud-pattern-5 | episode | Order PZ-641511. Cam's account shows three similar refund requests this week. Resolve the complaint under shop policy and tell the customer what happened. | {
"scenario": "fraud-pattern",
"orderId": "PZ-641511",
"customer": "Cam",
"orderValue": 32,
"ageDays": 27,
"affectedItem": "side order",
"affectedItemPrice": 8
} | {
"remedy": "escalate",
"amount": 0
} | {
"seed": 20261015,
"split": "public",
"scenario": "fraud-pattern",
"variant": 5
} |
Apology Pizza
Fix the order without breaking the refund policy.
What it measures
Whether an agent verifies a pizza order, applies the correct bounded remedy, escalates safety cases, and explains the resolution.
Category: agents. Status: alpha.
How to run
$ npx benchmark-apology-pizza list
$ npx benchmark-apology-pizza run --model <model-id> --provider openrouter
$ npx benchmark-apology-pizza score results.json
--provider mock runs the whole benchmark offline with no keys. Real models run
through OpenRouter (OPENROUTER_API_KEY) or any OpenAI-compatible base URL
(OPENAI_BASE_URL, OPENAI_API_KEY).
Data fields
data/tasks.jsonl holds 40 tasks, one JSON object per line
(kinds: 40 episode).
| field | type |
|---|---|
id |
string |
kind |
string |
prompt |
string |
input |
object |
expected |
object |
metadata |
object |
Provenance
Apology Pizza provenance
This file is generated from the benchmark definition.
Seeded pizza complaint generator
- Kind:
synthetic - URL: https://github.com/pooriaarab/benchmark-apology-pizza/blob/main/scripts/gen-tasks.mjs
- Licence:
MIT - Retrieved: 2026-10-15T00:00:00.000Z
- How to get it: Run
node scripts/gen-tasks.mjs --seed 20261015 --split publicfrom the repository root. - Contamination notes: The public split uses seed 20261015. Generate private hidden splits with an undisclosed seed after the 2026-10-15 cutoff.
- Refresh: Review templates annually, select a new seed, regenerate, and review the JSONL diff.
Apology Pizza support policy
- Kind:
human-written - URL: https://github.com/pooriaarab/benchmark-apology-pizza/blob/main/data/POLICY.md
- Licence:
MIT - Retrieved: 2026-10-15T00:00:00.000Z
- How to get it: Read
data/POLICY.mdin this repository. - Contamination notes: Written for this benchmark and public from 2026-10-15; it does not reproduce a real shop policy.
- Refresh: Review with every scenario-template change and update tasks and grading in the same pull request.
Grader
Deterministic replay of the tool log; exact remedy and amount plus order verification and a resolution message. Cap or safety breaches score zero.
Limitations
This dataset contains only the public task split (40 tasks).
Hidden evaluation splits use a private seed and are deliberately not part of
this dataset. Source kinds: human-written, synthetic. These are evaluation prompts
for the benchmark-apology-pizza benchmark, not training data; scoring requires the package's
deterministic grader. See PROVENANCE.md for contamination notes.
Citation
@misc{benchmark_apology_pizza,
author = {Pooria Arab},
title = {Apology Pizza task data},
year = {2026},
url = {https://github.com/pooriaarab/benchmark-apology-pizza}
}
Links
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