--- name: I need help about: You are having trouble with using the Haasoscope --- **What are you trying to do?** I want to... **What is your OS and python version?** e.g., 'Windows 10, Python 2.8.8'; use `python -v` to get the python version. **Have you installed the prerequisites?** Read the google document. Many 'getting started' problems are resolved by installing the necessary system and python libraries.